Laptop Recovery

Laptop Data Recovery

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Our experts have extensive experience recovering data from laptops. With 25 years experience in the data recovery industry, we can help you securely recover your data.
Laptop Recovery

Software Fault £199

2-3 Days

Mechanical Fault £299

2-3 Days

Critical Service £795

1 Day

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Reading Laptop, Notebook & Netbook Data Recovery — UK No.1 for Hard Disk & SSD (25+ years)

If you’re searching for laptop data recovery services, laptop data recovery services near me, or a specialist laptop hard drive data recovery service, our Reading lab delivers a full-stack laptop data recovery service for Windows, macOS and Linux laptops—HDD or SSD, consumer or enterprise. We stabilise media, acquire forensically sound read-only images, then reconstruct partitions/volume managers and repair file systems (NTFS, HFS+, APFS, EXT, XFS, ReFS, exFAT) to maximise your outcome while protecting the original evidence.


Top laptop manufacturers we support (with representative popular models)

  1. Dell — XPS 13/15, Latitude 7xxx/5xxx, Inspiron 15, G15

  2. HP — Spectre x360, EliteBook/ProBook, Envy 15, ZBook

  3. Lenovo — ThinkPad X1 Carbon/T14/P1, IdeaPad 5, Legion 5

  4. Apple — MacBook Air (M1/M2/M3), MacBook Pro 13/14/16 (Intel & Apple Silicon)

  5. Acer — Swift 3/5, Aspire 5/7, Nitro 5

  6. ASUS — ZenBook 14, VivoBook S, ROG Zephyrus G14

  7. Microsoft — Surface Laptop, Surface Pro (with detachable SSD where present), Surface Book

  8. MSI — Prestige 14, Modern 15, GS66/GE76

  9. Razer — Blade 14/15/16

  10. Samsung — Galaxy Book2/3 Pro, Galaxy Book Ion

  11. Dynabook (Toshiba) — Portégé X30, Tecra A50, Satellite Pro

  12. LG — Gram 14/16/17

  13. Huawei — MateBook X Pro, MateBook D 14/15

  14. Google — Pixelbook/Pixelbook Go (ChromeOS)

  15. Gigabyte — AERO 15/16, AORUS 15

  16. Alienware (Dell) — x14/x16, m15 R7

  17. Panasonic — Toughbook CF-54/55, CF-33

  18. Fujitsu — Lifebook U7/U9 series

  19. MEDION — Akoya, Erazer

  20. Framework — Framework 13/16 (modular)

  21. System76 — Lemur Pro, Oryx Pro (Linux)

  22. TUXEDO Computers — Pulse/Polaris (Linux)

  23. Clevo-based integrators (UK) — PCSpecialist/Chillblast/Novatech custom models

  24. VAIO — SX14/SX12

  25. HONOR — MagicBook 14/16

  26. Schenker/XMG — NEO/PRO series

  27. Lenovo Yoga — Slim 7/9, Yoga 7/9 (2-in-1)

  28. HP Omen — Omen 15/16

  29. ASUS TUF — A15/F15

  30. Acer Predator — Helios/ Triton series


Laptop storage interfaces we recover (current & legacy)

SATA (2.5″ 7/9.5 mm), PATA/IDE 44-pin (legacy 2.5″), ZIF/LIF micro-IDE 1.8″ (legacy ultrabooks), mSATA, M.2 SATA (B/M-key), PCIe/NVMe M.2 (M-key; Gen3/4/5), Apple blade PCIe (AHCI/NVMe) proprietary pinouts, U.2/U.3 (rare in mobile workstations/docks), eSATA, USB 2.0/3.x/USB-C external bridges, Thunderbolt 1–4 enclosures, FireWire 400/800 (legacy), SAS via docking/HBA (mobile workstation/adapter scenarios).


Our professional recovery workflow (high level)

  1. Stabilisation & protection — Current-limited power-up, thermal control, read-blockers; capture SMART/firmware, head maps and NAND health.

  2. Hardware imaging — PC-3000/Atola/DeepSpar with per-head zoning and short-block multi-pass strategies (HDD); NVMe admin-command imaging (SSD). Chip-off with ECC/XOR/interleave reconstruction when FTL is lost.

  3. Electro-mechanical repair (as needed) — ROM/PCB swaps (adaptive transfer), preamp/HSA swaps, spindle/motor/platter remount & alignment; SA (service area) module patching.

  4. Logical rebuild — Partition map & volume manager (MBR/GPT, LVM, Storage Spaces, CoreStorage/Fusion, APFS containers); file-system repair (NTFS, EXT4, XFS, ReFS, HFS+, APFS, exFAT); iSCSI/VMFS/VHDX/VMDK where laptops used as labs/VM hosts.

  5. Verification & delivery — SHA-256 manifests, targeted open-tests (VM/DB first), and secure delivery options.


75 common laptop data-loss issues — summary and how we fix them (technical)

Format: Problem summaryTechnical resolution in our lab

Mechanical & media (HDD in laptops)

  1. Clicking drive (head crash)HSA donor swap matched by micro-jog/preamp; SA integrity check; per-head, low-stress imaging with adaptive timeouts; composite image drives logical repair.

  2. Stiction (heads stuck to platter)Mechanical release with controlled torque; immediate cold imaging in short passes; minimal unload cycles to avoid re-adhesion.

  3. Spindle seizure after dropPlatter transfer to matched base; servo alignment by burst pattern; reduced-RPM imaging to limit flutter.

  4. Off-track servo driftLoad matching adaptives; widen read channel; head-select passes across zones; clone unstable bands first.

  5. Media flaking/particulate contaminationPlatter surface remediation; exclude scar bands via head map; salvage from intact zones; avoid needless retries to prevent debris migration.

  6. Bad-sector avalancheFast-skip → targeted short-block rereads; thermal assist; majority vote; fill holes using FS journals and redundancy.

  7. Ramp/park damageRe-home heads; minimise unloads; continuous imaging to reduce ramp wear.

  8. Preamp failure (spins but no ID)Donor HSA with preamp match; re-calibrate SA; per-head clone with conservative currents.

  9. Micro-scratches causing recurring UNCChannel tuning & angle-select reads; synthesise sectors using NTFS fixups/transaction logs where feasible.

  10. Warped platters (thermal shock)Thermal stabilisation; strict timeout policy; accept partial imaging from stable arcs; logical rebuild around known gaps.

Electronics & firmware (HDD)

  1. PCB short/TVS blown (USB portable)TVS/rail repair or donor PCB + ROM adaptive transplant; current-limited power; clone.

  2. ROM/adaptives corruptionRebuild ROM from SA modules; donor PCB programming; regain ID and image.

  3. Service-Area module damagePatch translator/defect lists via vendor commands; restore LBA access; clone per zone.

  4. Translator failure (0 LBA / 3.86 GB symptom)Regenerate from P/G-lists; disable aggressive reallocation; resume normal imaging.

  5. Firmware “slow issue” (e.g., Seagate BSY/LED:CC)Clear logs, reset sysfiles, reload adaptives; image immediately to prevent relapse.

  6. Power-loss cache inconsistencyFlush/disable write cache, stabilise NVRAM; image in safe window prior to further operations.

SSD/NVMe issues (controller/FTL/NAND)

  1. FTL mapping loss (unsafe shutdown)Vendor mode to rebuild L2P; failing that, chip-off: per-die dump → ECC/XOR/interleave correction → logical remap → virtual image.

  2. Read-disturb/retention decay (TLC/QLC)Temperature-assisted multi-read with soft-decoding & majority vote; prioritise system/metadata pages first.

  3. Controller SAFE mode, no namespaceNVMe admin commands to expose hidden areas; reconstitute namespace; raw imaging.

  4. Corrupt bootloader/microcodeReflash controller with matched firmware, restore adaptives; force RO; image.

  5. Worn-out NAND / program-fail stormsThrottle QD, long timeouts; image least-worn dies first; rebuild FS from partial map.

  6. SED/AES lock (BitLocker/OPAL)Unlock with recovery key/PSID/user creds; decrypt on image; absent keys → plaintext carving only (limits documented).

  7. Apple proprietary blade (AHCI/NVMe) not detectedUse matched adapter retaining pin-route & 3.3 V rail constraints; image via native PCIe path.

  8. NVMe thermal throttling corrupting readsThermal control and admin-command imaging; re-read troublesome ranges after cooldown cycles.

Partition, volume & filesystem

  1. Lost partition table (MBR/GPT overwrite)Recover secondary GPT / boot sectors; rebuild map; mount image read-only; export.

  2. APFS container corruption (OMAP/object store)Rebuild container superblocks & OMAP; mount most coherent volume group; extract files/snapshots.

  3. HFS+ catalog B-tree damageRebuild from alternate nodes; verify extents with sample opens; graft orphans to a recovery tree.

  4. NTFS MFT/$LogFile damageReplay $LogFile; rebuild indexes & SIDs; fixup validation; recover orphaned files.

  5. ReFS epoch mismatchOpen consistent epoch/snapshot; copy out; no rw mounts.

  6. EXT4 dirty journal/orphansJournal replay on image; rebuild dir trees from inodes; carve unreferenced extents.

  7. XFS AG B-tree + log faultsMetadata log replay; rebuild AG trees from secondaries; export from ro mount.

  8. exFAT bitmap/FAT loss on SD/USB used in laptopsRecompute allocations from directory entries; cluster chain reconstruction.

  9. CoreStorage/Fusion LVG broken (older Macs)Re-link SSD/HDD tiers; recover APFS/HFS+ inside LVG; extract.

  10. Windows Storage Spaces virtual disk downParse NB metadata; materialise virtual LUN; repair inner NTFS; export.

Boot/OS/device-level

  1. “No bootable device” after updateRebuild EFI/boot records; keep user volume intact; image before repair; extract data irrespective of bootability.

  2. Stuck at vendor logo / spinning dotsIsolate disk from OS; hardware image; logical repair offline; confirm by test mounts.

  3. Drive not recognised in BIOS/UEFICheck ID lines and power rails; PCB/ROM swap as needed; SA repair then imaging.

  4. Kernel panic/BSOD due to disk I/OClone off failing disk; replay journals; export data; (Optionally) build bootable replacement post-recovery.

  5. RAW volume promptDo not format; locate FS headers; rebuild boot sector/superblock on the image, not source; mount ro.

  6. Slow enumeration / OS freeze on plugDetach from OS stack; image via imager with strict timeouts; head-map strategy used for HDDs.

Human error & software

  1. Accidental file deletionJournal-first recovery (MFT/inodes); carve unallocated; avoid touching source media to prevent reuse of clusters.

  2. Quick format executedRecover prior FS headers/superblocks; reconstruct allocation via metadata remnants; deep carve for large media files.

  3. OS reinstall over dataIdentify new FS boundary; salvage old data beneath; rebuild directory trees from residual metadata.

  4. BitLocker enabled then corruptionClone first; decrypt with recovery key; repair inner FS; absent keys → limited plaintext carving only.

  5. Third-party “repair” tool worsened stateRoll back to pre-tool image snapshot; rebuild indexes from native journals; ignore tool artefacts.

  6. Partition resize/merge failedRebuild GPT from secondary; recompute FS geometry; recover extents beyond the new boundary.

  7. Malware/crypto-lockerImage; identify strain; apply decryptor where available; recover shadow copies & offline copies; carve originals where not overwritten.

  8. Time Machine/Backup mis-targeted internal diskRecover prior partition/snapshots; extract user data from APFS history.

Power, thermal & environmental

  1. Power surge through charger/USB-CPCB/ROM repairs (TVS, DC-DC rails); image with current limiters; prioritise SA/System regions.

  2. Brown-out during writes (torn sectors)Detect fixup mismatches; reconcile via journal replay and majority-read voting.

  3. Overheating throttles → corruptionThermal control; short imaging windows; re-reads after cooldown; logical repair on image.

  4. Liquid ingressDecontaminate PCB; if platters affected, surface remediation and immediate clone; for SSD, neutralise corrosion then admin-image.

  5. Severe shock/dropInspect ramp/load path; HSA swap if needed; limit unload cycles; per-head imaging.

  6. Vibration-induced servo loss (on trains/planes)Stabilised mount; reduced-RPM reads; adaptive servo settings on imager.

External, removable & hybrid scenarios

  1. USB bridge with on-the-fly AESTransplant original bridge MCU/flash to donor board or extract key; expose raw SATA; image.

  2. Thunderbolt enclosure logic failureBypass to native SATA/NVMe; preserve bridge if it holds encryption state.

  3. SD card used as app storageController-aware imaging; ECC correction; file-system repair after re-mapped image.

  4. Hybrid SSHD failure (NAND + platter)Disable NAND cache; force platter imaging; rebuild from underlying HDD view.

  5. External portable drive “buzzing”Diagnose preamp/12 V to 5 V conversion issues; repair/replace PCB; clone.

  6. WD/SanDisk portable with virtual CD/SESDisable SES stack; bypass to SATA; clone; repair FS on image.

Integrity, applications & delivery

  1. VMs won’t start (VHDX/VMDK)Rebuild container chain; mount virtual disks from the image; copy guest file systems.

  2. Outlook PST/OST corruptImage → FS repair → run structural repair → export mailboxes; hash-verify outputs.

  3. Database files (SQLite/MySQL/MDF)Recover consistent checkpoint; replay logs; dump to portable formats; verify relationships.

  4. Media libraries (Lightroom, Final Cut)Restore catalog DB + originals from recovered paths; relink assets; validate previews vs originals.

  5. Photo/video carving (fragmented)Header/footer + intra-file structure checks (JPEG Huffman, MP4/MOV moov atoms); entropy-guided reassembly.

  6. Damaged sparse filesRehydrate by allocation map; recover only allocated clusters; document gaps.

  7. APFS snapshot rollback needsSelect snapshot by transaction ID; mount ro; copy from chosen snapshot.

  8. ReFS data integrity stream issuesMount consistent epoch; copy data; do not attempt in-place repair on originals.

  9. Time-based CCTV files on laptopVendor FS parsing; timeline extraction; overwritten segments documented as unrecoverable.

  10. Hash verification requiredPer-file SHA-256 manifest; selective re-read verification from image; full audit trail provided.

  11. Partial recovery realitySparse export with hole map; explain UNC/AMNF/IDNF causes; prioritise user-critical paths.

  12. Hibernation/pagefile artefactsHarvest transient user data from hiberfil/pagefile after imaging; carve embedded structures.

  13. Containerised app stores (Docker/WSL)Recover overlay2/layers; mount ext4/vhdx on image; export working set.

  14. Cloud sync conflict after crashRecover local pre-conflict versions; reconcile with cloud history; deliver both for user selection.

  15. Firmware-encrypted Apple T2/Apple SiliconWith valid credentials/volume keys, mount decrypted APFS on image; without, only plaintext carve of non-protected areas (limits documented).


Top 100 laptop errors we routinely recover from (selected)

  1. No bootable device found • 2. SMART imminent failure • 3. Disk I/O error • 4. NTFS_FILE_SYSTEM (0x24) • 5. UNMOUNTABLE_BOOT_VOLUME (0xED) • 6. INACCESSIBLE_BOOT_DEVICE (0x7B) • 7. KERNEL_DATA_INPAGE_ERROR (0x7A) • 8. CRITICAL_PROCESS_DIED • 9. DPC_WATCHDOG_VIOLATION • 10. WHEA_UNCORRECTABLE_ERROR • 11. “The disk you inserted was not readable by this computer” (macOS) • 12. “macOS can’t repair the disk” • 13. APFS container corrupt • 14. HFS+ catalog file invalid node structure • 15. ReFS metadata corruption • 16. EXT4 journal has data; recovery required • 17. XFS log needs recovery • 18. BitLocker locked/no recovery key • 19. LUKS header damaged • 20. GPT header invalid/backup header OK • 21. MBR overwritten • 22. RAW drive prompt in Windows • 23. Drive asks to format • 24. Windows stuck at spinning dots • 25. macOS prohibitory symbol • 26. Kernel panic: I/O error • 27. Surface “Preparing Automatic Repair” loop • 28. EFI boot record missing • 29. Bootmgr is missing • 30. Grub rescue prompt • 31. Disk not initialised • 32. I/O CRC errors • 33. Device not migrated (Windows) • 34. USB mass-storage resets • 35. NVMe namespace not present • 36. NVMe critical warning set • 37. S.M.A.R.T. pending sectors increase • 38. Reallocated sector count rising • 39. Uncorrectable sector count non-zero • 40. Head clicking • 41. Beeping HDD (stiction) • 42. Drive spins up then down • 43. HDD not spinning (PCB fault) • 44. Burnt PCB smell/TVS short • 45. Overheating throttles (NVMe) • 46. Unexpected store exception • 47. Page fault in nonpaged area • 48. Memory management BSOD with disk errors • 49. Disk queue length saturated • 50. Windows update rollback loop (I/O) • 51. macOS upgrade failed, cannot mount Data volume • 52. FileVault unlock issues • 53. APFS snapshot mount failure • 54. Storage Spaces degraded • 55. LVM PV not found • 56. CoreStorage LVG missing • 57. Fusion Drive split • 58. RAID metadata lost (software RAID) • 59. Thin provisioned VHDX corruption • 60. VMFS header corrupt on external lab disk • 61. Outlook PST/OST won’t open (I/O) • 62. SQL MDF suspect mode (I/O) • 63. Photos library cannot be opened • 64. Lightroom catalog corrupt • 65. Camera SD used as system cache – now unreadable • 66. exFAT “allocation bitmap invalid” • 67. FAT32 “File allocation table bad” • 68. Diskpart cannot clean disk (I/O) • 69. Device not ready • 70. Parameter incorrect (drive) • 71. Cyclic redundancy error • 72. Cannot enumerate directory (NTFS index) • 73. Access is denied (encryption) • 74. File/directory is corrupted and unreadable • 75. The request failed due to fatal device hardware error • 76. Blue USB enclosure causes disconnects • 77. Thunderbolt chain drops storage • 78. WD SES virtual CD prevents access • 79. Mac “Disk not ejected properly” repeated • 80. Chkdsk stuck/restarts • 81. Fsck loops • 82. TRIM on failing SSD worsened state • 83. NVMe controller in recovery mode • 84. SSD shows 0 MB capacity • 85. Illegal request SCSI sense on dock • 86. Device reports different sector size • 87. Partition overlaps with another • 88. Volume bitmap incorrect • 89. ReFS integrity stream mismatch • 90. Broken APFS preboot • 91. T2/Apple Silicon secure boot complications • 92. BitLocker metadata on wrong disk • 93. LUKS missing keyslots • 94. Hibernation file blocks mount • 95. Fast startup corruption • 96. Shadow copies purged post-attack • 97. Ransomware partial encryption • 98. DVR/CCTV external formatted the disk • 99. USB-C power surge destroyed bridge • 100. Accidental format/repartition


Why choose Reading Data Recovery

  • 25 years of specialist laptop recoveries across HDD, SATA SSD, and NVMe.

  • Full-stack expertise: mechanical (heads/motors/platters), electronics (PCB/ROM/firmware), logical (volumes, file systems, VMs, databases).

  • Forensically sound, read-only workflow with detailed verification.

  • Deep donor parts and advanced imaging tools to maximise readable surface.

If you need dependable laptop data recovery services from a proven laptop hard drive data recovery service, we’re here to help. Free diagnostics with clear recovery options before work begins.

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